JUNE 2011 NEWSLETTER

With 30 years of experience working for the document imaging industry, Copier Careers is the only recruiter with the resources to find what your dealership needs most: experienced technicians, copier sales representatives, managers, controllers, dispatchers, support staff, and managed print services experts. Our database of qualified copier professionals is the biggest in the business (51,000 strong and growing!) and we're dedicated to helping our clients and our candidates make the best matches possible. Whatever you're looking for, Copier Careers can help you find it. Learn more at www.copiercareers.com or call (888) 733-4868 to talk to one of our recruiters.

Copier Careers 2011 Service Technician Salary Survey now available! Read it online at http://copiercareers.com/salary_surveys.shtml
 

IN THIS ISSUE:

The Feed  - Copier service techs seeking better pay, less stress
 The Top 7  - Signs it’s time to leave your job
 News In Brief  - Announcements from Copier Careers, Ricoh, Xerox, HP, and Canon
 Sound Off  - Our readers respond to last month's poll
 Poll-of-the-Month  - Has your sales compensation plan changed in the past six months?
Featured Job Listings

  
 
  THE FEED

Copier Service Techs Seeking Better Pay, Less Stress

This month, Copier Careers released our 2011 Service Technician Salary Survey. A record number of techs (4,063!) participated in this year’s survey, making it our biggest and best ever. It’s been a difficult year for copier technicians, and our survey results suggest that many of them may be considering changing jobs within the next several months. A few key findings:

  • Average salaries are up this year for the first time since the recession began, and so are bonuses. Unfortunately, cuts in benefits may have offset these gains.

  • Techs continue to work extremely long hours and report high levels of stress. After many successive months of working in “crisis mode,” job satisfaction has suffered. For many, loyalty and dedication are failing to pay off.

  • As the job market becomes more fluid, many techs are considering a change in employment. “Doing more with less is finally starting to catch up with employers,” says Copier Careers president Paul Schwartz. “Companies that can’t deliver some relief to their people are going to see some attrition.”

To get the full story, read the entire 6-page Service Technician Salary Survey online at http://copiercareers.com/salary_surveys.shtml.
 

THE TOP 7... Signs It’s Time to Leave Your Job

Tips from the trenches to keep your copier career on track  

Copier dealerships are hiring again, and many copier-industry employees are thinking about making a change. But how do you know when the time is right to launch your next job search? If any of these situations apply to you, you may want to dust off your resume:

  1. You’re getting paid less than you’re worth. For the past several years, many of us in the industry have been happy simply to hang on to our jobs. But the recovery is on, and talented salespeople, technicians, managers, and back office staff are in demand. To find out what other people in the industry are making, check out the Copier Careers Salary Surveys, available online at http://copiercareers.com/salary_surveys.shtml.

  2. You’ve got the Sunday blues. Thinking that Monday always comes too soon is one thing. But when you can no longer enjoy Sunday because you’re too bummed about going back to work the next morning, you’ve got a problem.

  3. You have nightmares about your job. Work nightmares are the worst — they’re like spending time at work without getting paid for it. Dreaming about your job is a dead giveaway that you’re stressed or overworked.

  4. Your company isn’t helping you grow. An increasing number of copier dealerships are encouraging employee growth through education and tuition reimbursement programs. Is your company one of them?

  5. You don’t like your company’s management or culture. We all have conflicts with our bosses once in awhile, but if you’re continually dissatisfied with the way the company is run, it may be time to find yourself another company.

  6. You can’t stop complaining. Most of us complain about our jobs, but happy employees can identity the things they like about their jobs, too. If the bad has started to outweigh the good, you’re probably ready to move on.

  7. You can’t remember the last time you had fun at work. Hey, work is work. It’s not a party. But it shouldn’t be torture, either. If you’re not having any fun at all, ever, then you are probably in the wrong job. Look for the right one at www.CopierCareers.com.

 		 
 

NEWS IN BRIEF

Copier Careers Service Technician Salary Survey Now Available! We had over 4,000 participants in this year’s Service Technician Salary Survey — a new record! Read it in the June issue of ENX Magazine, or online at http://copiercareers.com/salary_surveys.shtml.

Ricoh to Cut 10,000 Jobs Over 3 Years. Ricoh Co. said Thursday it plans to cut about 10,000 jobs through March 2014, as the Japanese maker of digital cameras and office equipment aims to slim down and refocus operations to compete globally. Ricoh, which had just under 110,000 employees world-wide in March, said that while its overall work force would shrink by nearly 10%, it plans to shift personnel within the group to areas with more growth potential, such as services for corporate clients.

Ricoh Achieves Color Electronic Paper Display With Enhanced Brightness and Reproducibility. Using its original display method, Ricoh has achieved a display of color still images with about 2.5 times brighter and 4 times wider color reproduction range compared with presently commercialized electronic paper technologies. Electronic paper, having no luminous source, differs from a conventional display unit in that it requires no electric power except for rewriting characters and images. The color electronic paper market is expected to grow significantly with future technology development, greatly expanding possible applications.

Xerox and EFI Expand Mobile Print Options for On-the-Go Workers. Office workers on the go can now print from virtually any mobile device to Xerox Corporation’s MFPs with EFI’s new cloud-based solution, PrintMe. With EFI PrintMe, workers simply upload or email their documents to www.PrintMe.com. Jobs are sent via the cloud to any Extensible Interface Platform-enabled MFP. A document ID code is then emailed to the user to securely release the document for printing on demand. “EFI has provided mobile print solutions for almost a decade,” said Toby Weiss, senior vice president of EFI. “We’re advancing our leadership position with a new, simple way for Xerox customers to print anywhere without hassle.”

HP Introduces Web-Connected Large Format ePrinters for Design Professionals. HP has expanded its portfolio of web-connected HP Designjet ePrinters that make large format printing easy and offer instant file access to professionals in the architecture, engineering, and construction industries. The new HP Designjet T1300 ePrinter primarily serves large workgroups, while the HP Designjet T790 ePrinter is tailored for small, mobile technical design teams. Both devices simplify the large format printing and content sharing processes, so design professionals can focus on building and executing their ideas.

Canon’s Fujio Mitarai Makes Annual Barron’s List of World’s 30 Best CEOs. Mitarai has been recognized for his five-year growth plan to boost Canon’s revenue outside of Japan and invest in new business, and, more recently, for taking control of the company’s disaster recovery efforts following the Great East Japan Earthquake of 2011. Barron’s compiled its annual roster of the top corporate leaders in 2011 by looking in particular at how individuals have tailored plans to approach Asia and other developing markets. The selection of finalists was based on information collected from interviews with analysts, investors, and executives.

 
 

SOUND OFF: Our readers speak

In May, we asked how many of you are looking for a new job, and it turns out that only 16 percent of respondents are happy where they are. The remaining 84 percent say they’re either actively (17%) or passively (67%) looking for something new. Here are the final results with 1,163 total votes:

Are you currently looking for a new job?

Yes, I want to change jobs soon: 17% (201 votes)
No, I’m happy where I am: 16% (178 votes)
Sort of — I’m not actively looking, but I’d be open to a new opportunity: 67% (747 votes)

Reader comments included:

“I’ve been laid off as a copier technician for over two years. I’m currently working in a machine shop but still trying to get back into copier repair.”

“It feels like it’s time to see what’s out there.”

“Our service department cut back three years ago. Business never slowed down and I’m pulling 10 calls a day. I will listen to anyone who calls me. I can’t keep the pace up.”

“I was not looking and Copier Careers called. I interviewed and was offered a new job with more money. I’ve been here a month and I love it.”

“Companies continue to push their employees harder to make more profit. It’s time for employees to start expecting more profit from their companies as well.”

“I have been in the business for 15 years. My current job is the worst one I have ever had in the industry. The pay is terrible and the expectations are unrealistic. Get me out of here!”

“I’ve been at my job for 22 years. I can’t leave now, I’ve got too much invested.”

“I have five weeks vacation at my current job. However, for the right offer I would consider giving it up.”

“I went from a family-owned dealership to a large corporate OEM. I don’t like the culture of the company and I want to return to a small copier company.”

“I think many of us in the industry have had some career setbacks during the recession and are now looking forward to better job opportunities.”

 
 

POLL OF THE MONTH

Has your sales compensation plan changed in the past six months?

1. Yes
2. No

 
 

JOB LISTINGS

Our Industry is evolving again and only Copier Careers represents top employers on a retained basis. Your career path can have new, exciting and profitable options. Contact Copier Careers to find out about exclusive career opportunities across the country. These positions are not advertised anywhere. You may be surprised to learn about the opportunities that are currently available.  

Technician - Jonesboro, AR  
OEM trained technician needed for a branch location of a large organization.

Account Executive - Jonesboro, AR  
Experienced Sales Representative needed. Candidate will be required to build customer development, client relationships and create new business opportunities.

Account Executive - Baldwin County, AL  
Successful Sales Professionals needed for Baldwin County into Pensacola, FL. Candidate will have the ability to sell the full product line of the independent dealer.

Account Executive - Los Angeles, CA  
Energetic Sales Professional needed for the LA and Orange County area.

MPS Account Executive - Los Angeles, CA  
Management Print Solutions Sales Consultant to manage Sales professionals bringing them to the next level of the copier industry. Will need 3-5 years of MPS proof with prior company.

Technician - Los Angeles, CA  
Technician needed in the LA and Orange County area. Experience with networking and knowledge of Panasonic is a must.

Technician - Fresno, CA  
OEM trained technician needed in Fresno for an independent dealer.

Sales Supply-Office Administration - Fresno, CA  
Independent dealer looking for candidate that will have Office Administration duties as well as Supply Sales. This position could evolve into an Account Manager position.

Selling Sales Manager - Denver, CO  
Successful Independent dealer looking for Sales Manager to manage a team of motivated Account Executives in the Denver area.

Account Executive - Breckenridge, CO  
Strong and Experienced Sales Representative needed for independent dealer.

Account Executive - St. Petersburg, FL  
Sales Professional needed for Independent dealer in the St. Petersburg area. Candidate will have training directly from the owner. We are seeking a true `hunter` for this role.

E-Automate - Sarasota, FL  
Client looking for an individual that has experience with E-Automate. Will have other back office duties as well for this independent dealer.

MPS Manager - Eastern, IA  
Highly motivated sales professional in the Waterloo area is needed for a large and successful independent MPS dealer. Candidates will need to have proven record of meeting and exceeding company goals for this position.

Selling Sales Manager - Western, IA  
Experienced selling sales manager to lead team of individuals for a branch location of an independent dealer.

Account Executive - Chicago, IL  
Successful Sales Professional needed for the Chicagoland area.

Account Executive - Indianapolis, IN  
Experienced Account Manager needed for large independent dealer. Candidate will be required to build customer development, client relationships and create new business opportunities.

Sales Manager - Minneapolis, MN  
Established dealer looking for a Sales Manager to manage sales force in the Twin Cities. Successful applicant must have 3-5 years successful sales expereince followed by 3-5 years of successful management.

Technician - Billings, MT  
Experienced OEM Technician needed for the Billings area working for an independent dealer.

Technician - Omaha, NE  
OEM trained technician needed for the Omaha area.

Account Executive - Winston-Salem, NC  
Motivated Sales Representative needed for the Winston-Salem area.

Account Executive - Ashville, NC  
Experienced Sales professional needed for the Ashville area working for an independent dealer.

Account Executive - Wilmington, NC  
Successful and industry experienced account executive needed for the Wilmington area. Prior copier sales is needed to qualify for this position.

Technician - Wilmington, NC  
Our client is looking for a certified technician to service the Wilmington area. Salary will be based on experience.

Account Executive - Upstate, NY  
Seeking a sales professional with record of meeting and exceeding company and personal expectations. Client is a large independent dealer and looking to expand a branch location in Upstate, NY.

Account Executive - Long Island, NY  
Successful Account Executive for the Long Island area. Will have access to existing customer base. Extremely unique opportunity.

Technician - Long Island/Queens, NY  
OEM trained technician to work for an independent dealer in the Long Island/Queens area. Networking ability is a must and prior successful experience.

Account Executive - OH  
Experienced Account Executives needed throughout the state of OH. The opportunity will be for the following cities: Columbus, Dayton, Cincinnati, Cleveland and Zanesville.

Selling Sales Manager - Sioux Falls, SD  
Successful Selling Sales Manager needed to manage a territory as well as a team of highly motivated sales representatives.

Account Executive - TN  
Independent dealer opening multiple branches throughout the state of Tennessee. Needs experienced hunters to bring in new business.

Technician - Nashville, TN  
OEM Technician needed for an independent dealer. Territory will include Nashville and south of Nashville.

Sales Representative - Austin, TX  
Successful Sales Representative to work for an Independent Dealer in the Austin area.

Selling Sales Manager - Beaumont, TX  
Selling Sales Manager with 3-5 years sales that is looking for career in management. Will work on major accounts and will lead a team of 3-4 sales professionals.

Selling Sales Manager - College Station, TX  
We are looking for an individual that perhaps had some Sales Team Leadership Experience while selling in a Territory to take over a group of individuals in the College Station. Knowledge of the area and strong ties to the community is a plus.

Major Account Manager - Houston, TX  
Major Account Manager to take over existing territory. Candidate will need at least 5 years of successful sales. Looking to fill a couple different positions.

MPS Director - Houston, TX  
MPS Director needed for Independent dealer in Houston. Candidate will sell as well as assist the Sales Representatives to implement their MPS program.

Technician - Laredo, TX  
OEM trained technician needed in the Laredo area. Candidate will be working from satellite location so strong knowledge of the OEM is a must.

Field Service Manager - Midland, TX  
Field Service Manager looking to manage a team of technicians in the Midland area. Knowledge of E-Automate is preferred but not required. Main focus will be on managing the technicians in ride a longs and running the department.

Account Executive - San Antonio, TX  
Sales Representative needed for a branch of a successful dealership. Proven track record of success is a must.

Account Executive - Waco, TX  
Sales Representative needed to carry a territory in Waco area.

Account Executive - VA  
Reputable independent dealer looking for experienced account executive to take over existing territories as well as pursue new opportunity through various branch locations in VA.

Technician - Northern VA  
Senior technician needed for large independent dealer in the northern Virginia area. OEM training is preferred.

Selling Sales Manager - Milwaukee, WI  
Highly energetic individual to recruit, train, develop, manage & motivate multiple sales professionals.

Technician - North Eastern, WI  
Technician needed for Northeastern WI. Candidate must be fully network certified and color trained.

Account Executive - Morgantown, WV  
Experienced Sales Professional needed for the Morgantown area. Candidate must have proven success and be eager to move forward with this independent dealer.


  
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Copier Careers

Copier Careers®
Minneapolis, MN 55403-3073
PHONE: (888) 733-4868
FAX: (800) 464-3434

  
 

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